Visit our shop site located at: http://freakshare.net/shop.html You can choose one of our payment solution and pay direktly, It takes only several seconds to pay.
Account data is send to your email within seconds after payment is done. Please check your spamfodler if you dont find any data!
If you have a spam or junk mail folder in your mailbox, please check if you find our e-Mail there. Unfortunately some spam-filters mark our login information e-Mails as spam.
You can also request the e-Mail again if you have forget or loose your password. If you get the message that no account with your e-Mail address was found, its possible that the payment has not yet been cleared. Your account is created when the payment is completed, i.e. when it has been transferred to FreakShare. If you pay via your credit card, this usually is done instantly. With other payment methods it can take some days.
If you did not find a solution here, please contact us. In order to find your payment and your account, we need at least one of the following informations:
- The exact e-Mail address which you entered at our Shop! - The exact Ee-Mail address from which the payment was sent - The Transaction ID (a code consisting of 17 letters and numbers) - The Receipt number (a code similar to 1234-1234-1234-1234)
If you have entered a wrong e-Mail, you can contact us to fix this problem!
Yes, sure! Please have a look at our upgrade website if you want to upgrade your account. You can pay via payment or use your earned money/points for upgrade..
If you are really premium user and your download is slow, please contact us.
Please include following informations:
- Country you Live - Downloadspeed you get - Downloadspeed you can get with your Connection usually - Which file you have downloaded - Traceroute from your computer
Additional you can include your internet provider and browser.